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Billing & Subscription

At Upkapp, we believe in keeping our business model as straightforward and transparent as our software. Managing your subscription, updating payment methods, and downloading your invoices can all be done directly from your administration dashboard.

Secure Payments via Stripe

Your financial security is our top priority. Upkapp uses Stripe to process all transactions. Stripe is a global leader in payment processing, ensuring your data is handled with the highest standards of industrial encryption and compliance.

  • Local Currency Support: In most cases, Stripe automatically processes your subscription in your country's local currency, saving you from unexpected international transaction fees or exchange rate surprises.
  • Accepted Methods: We support all major credit cards and alternative payment methods natively integrated through Stripe, like link.

Flexible Subscription Model

We earn your business every month. Upkapp does not have lock-in contracts or long-term commitments.

  • Cancel Anytime: You can cancel your subscription at any moment with a single click from your account panel.

  • Fair Access: If you choose to cancel, your access to Upkapp remains completely active until the end of your current billing period, after which no further charges will be made.

Plan Inclusions & Features

The core engine that makes Upkapp shine—such as Dynamic Scheduling, Meter Tracking, and our Smart Status Algorithm—is included in every single plan. We do not hide our best automation features behind expensive enterprise tiers.

Variations between plans typically depend on: 1. User Seats: The number of team members you can add to your account (our base plan includes 5 users). 2. Billing Cycles: Monthly subscriptions versus discounted annual commitments. 3. Advanced Integrations (Fancy Features): Specific premium add-ons, such as automated notifications sent directly to your team via WhatsApp, SMS alerts, or upcoming integrations with third-party software.

How to Manage Your Billing

Only the account owner (Master User) can access billing options.

Updating Payment Info or Downloading Invoices

  1. Log in to your Upkapp account as the Master User.
  2. Navigate to settings > Billing & Subscription.
  3. Click on Manage Billing. This securely redirects you to your dedicated Stripe customer portal.
  4. From here, you can:
    • Add, change, or remove credit cards.
    • View your complete payment history.
    • Download official invoices/receipts for your company's accounting department.